Betpanda considers offering online games as a form of entertainment. It is our absolute priority to create a safe and responsible environment in Netherlands, where players can make informed decisions and risks are minimized.
Strict Age Limit: 18 Years and Older
Participation in our services is exclusively permitted for individuals who have reached the minimum legal age of 18. Opening an account by minors is strictly prohibited. We conduct rigorous identity checks to absolutely guarantee compliance with this age limit.
Our Principles for Safe Gambling
Gambling should never be seen as a structural source of income or as a quick method to solve financial problems. We believe in the importance of budget management, taking timely breaks, and maintaining an overview of expenses. Only play with funds you can afford to lose without difficulty.
Player Protection Tools
To support you in regulating your behavior, our platform offers various proactive, adjustable tools in your account.
Deposit and Loss Limits
You have the option to set a fixed maximum for the amount you can add to your account per day, week, or month. Additionally, you can set a threshold for net losses, so the system automatically blocks further bets once this amount is reached.
Session Limits and Time-outs
To prevent you from losing track of time, you can set warnings for your session duration. Should you notice the excitement escalating too much, you can easily activate a temporary time-out (ranging from a few hours to weeks) during which access to your profile is completely suspended.
Self-Exclusion and Account Closure
If you need a definitive or long-term stop, you can request permanent self-exclusion. Your account will then be closed, and we will take reasonable steps to prevent you from creating new profiles. The remaining balance will be transferred to you.
Warning Signs and Awareness
It is crucial to be honest about your own behavior. Symptoms of losing control include: borrowing money to gamble, gambling to desperately compensate for previous losses, neglecting work or family, and experiencing mood swings related to on-screen outcomes.
Seeking Professional Help
If you notice your behavior taking a problematic turn, we strongly advise you to contact specialized, independent support organizations in Netherlands. They offer anonymous, objective, and professional guidance for individuals struggling with gambling-related issues.
Protection of Minors and Shared Devices
If you share your computer or smartphone with individuals under 18 years of age, you are responsible for securing access to our platform. We strongly recommend not saving your login details and using reliable filter software to block unauthorized access by minors.
Internal Monitoring and Training
Our employees receive instructions on the principles of responsible gaming. The system automatically checks for unusual patterns that may indicate irresponsible behavior. Although we do not provide medical diagnoses, we reserve the right to block accounts preventively to protect the user.
Changes to This Policy
This document may evolve as we introduce new security tools or change guidelines. Please check regularly to ensure your settings still align with your personal preferences.